FAQs

FAQs – Megamart

1. What is Megamart?

Megamart is an online general store offering a wide range of products — from home improvement tools and kitchen essentials to pet supplies, mobile & tech gadgets, and trending items — all at affordable prices.

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2. How can I place an order?

Simply browse our collections, add your favorite items to the cart, and proceed to checkout. You can securely pay using your preferred payment method.

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3. What payment methods do you accept?

We accept all major payment methods, including credit/debit cards, paypal method.

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4. How long does delivery take?

Orders are usually processed within 1–2 business days and delivered within 5–10 business days, depending on your location.

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5. Do you offer international shipping?

Currently, we ship within India (or your selected region). International shipping options will be available soon.

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6. How can I track my order?

Once your order is shipped, you’ll receive a tracking link via email or SMS to check the real-time delivery status.

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7. What is your return and refund policy?

We offer easy returns within 7 days of delivery if the item is damaged, defective, or not as described. Refunds are processed once the product is received and verified.

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8. How can I contact customer support?

You can reach us anytime at support@megamart.com (or your support email) for order updates, returns, or general inquiries.

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9. Are my payment details safe?

Absolutely. We use secure SSL encryption to ensure all your personal and payment information is fully protected.

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10. Do you offer discounts or promotions?

Yes! Stay tuned to our “Best Sellers” and “New Arrivals” sections for ongoing deals, offers, and seasonal discounts.